I'm a DSBN Member. Why can't I access all the website?
As a member you can access limited areas within the site. If you wish to have full access to the site, you need to register as a Premium Member.
The password I received doesn't work.
Please make sure you are typing the user name and password exactly as they appear in the e-mail you received. Note that the user name and password are case sensitive.
I forgot my username and password.
If you are a registered member and have forgotten your username or password, send us the e-mail address that you used for your initial registration and your log-in information will be e-mailed to you. If you don't receive your reminder within a few minutes please contact us at info@dsbn.com.au.
I'm unable to access the Premium Membership application?
To access Premium Membership, you need to first register as a member and ensure that your membership is activated. This is a security precaution. To activate your membership, simply respond to the email that is sent to you when you first register.
How soon can I access the Premium content?
Access to the Premium content is available as soon as you have purchased your Premium Membership online. It is instantaneous!
I am having problems accessing or downloading the Premium content.
Please contact us immediately on support@dsbn.com.au. One of our customer service representatives will be in touch shortly.
I don't want to pay my Premium Membership by credit card? Can I pay by cheque?
Yes, simply call us on 02 9006 1642 or send us an email. We will invoice you and accept payment by cheque.
If you can't find an answer to your question in the FAQ's, then please
email us with your membership enquiry. Our support team will respond to your enquiry within 24 hours.
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