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But paradoxically, it is the creation of good systems that allows business owners to enjoy the benefits of their hard work, even when they are not involved in the day to day running of the business.
But the job of creating and documenting how a business works can be daunting. It has been estimated that most companies will carry out between 300 – 500 different processes to complete all the tasks that it undertakes.
For each department like sales, administration, finance, marketing and human resources a well -run business will have a procedure that is followed consistently, no matter who is undertaking the task. And to ensure consistency, it needs to be documented so everyone in the organisation follows the same protocols.
Other benefits of having effective business systems are:
- It is easy to measure employee performance
- It makes inducting new staff members quicker
- It makes a business easier to franchise
- It provides a clear audit trail
- It simplifies obtaining accreditation or Quality Assurance
- It increases the value of the business when it comes time to sell
Perhaps most importantly from a business owner’s point of view, it allows you to let go of the day-to-day details with confidence, so you can focus your time and energy where it can yield the greatest return.
Even understanding all this, the vast majority of small business owners just don’t have the time to document how the business operates. So DSBN has negotiated a special offer on a new Australian software product called TKO (Turn-Key-Operation) that automatically produces an interactive operations manual.
TKO will hold all of your policies and procedures, job descriptions, staff files, standard forms and checklists, staff to do lists, organisational charts, manuals for the business, manuals for each staff member, training manuals, induction manuals and department manuals.
It allows you to document, review and publish your system whenever you need to, and the program also develops the manual into a HTML web manual that can be access around Australia and the world.
To find out more on this software, visit www.transformmybusiness.com.au.
For more information on the DSBN Premium Member offer.
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