Setting the Right Staff Culture

Most experienced small business owners recognise how crucial staff are to their enterprise.

Finding and keeping the right staff is often one of the most difficult parts of being in business. Some points to consider:

1. Set clear goals. Before hiring new staff identify what you want from your staff and make sure they are aware of your expectations.
   
   Many employers rely on gut feeling when recruiting. Staff can be taught lots of things and will pick things up over time, but attitude cannot be changed easily. When recruiting staff, your decision to hire a person may rest on the attitude they bring into the business.
   
   
2. Keep them motivated. Threats and fear are not good methods for motivating employees. While it may get results in the short-term, the residual effect is likely to be anger, resentment and a lack of enthusiasm and commitment.
   
   
3. Create a work environment that provides employees with an opportunity to achieve their goals. Always be prepared to offer acknowledgment for a job well done, as sincere expressions of recognition and appreciation will nourish feelings of self-worth. This can be anything from a pat on the back, a thankyou note or card, or even acknowledgement at your Christmas party.
   
   
4. Establish a regular system of staff reviews and appraisals for acknowledging the team’s performance. Formal reviews of staff performance conducted at least every six months should be documented and goals and objectives set for the next six months. Make sure you encourage staff feedback, too.
   

   
   
   

5. If you have a system to reward length of employment or goals attained be sure to follow up on this with all staff so they know you are aware of their service to your company. Don’t leave it up to your staff to come to you.
   
   
6. The workplace should be enjoyable, especially as you and your staff spend so much time at work. A fun workplace will reduce stress, boost productivity and provide opportunities for employees to build rapport with each other—an essential ingredient for successful teamwork. Have morning tea or lunch together, or put together a sports team.

We all are continually growing and changing, so motivating your employees will be an ongoing process. Establishing a culture of achievement will have your staff aspiring to achieve more of the same or to set new goals. Keep employee motivation at the forefront of your mind so your employees stay inspired.

Source: DSBMagazine

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